Last updated: November 2025

Your privacy matters to us. This Privacy Policy explains how Assisttane.com (“we,” “us,” “our,” or “Assisttane.com Agency”) collects, uses, discloses, and protects your personal information when you visit Assisttane.com (the “Site”), contact us, or use our services.

By accessing or using the Site, you agree to the terms of this Privacy Policy.
If you do not agree, please discontinue use immediately.

1. INFORMATION WE COLLECT

We collect information in three ways:

  1. information you provide,
  2. information collected automatically, and
  3. information from third parties.

1.1 Information You Provide Directly

When you interact with the Site or contact us, you may provide:

  • Name and contact information (name, email, phone number)
  • Business information (company name, website URL, industry)
  • Project details (service inquiries, requirements, budgets)
  • Messages sent through contact forms
  • Emails sent to our support or business address
  • Information submitted for consultations, quotes, or proposals
  • Newsletter sign-up information

If you become a client, we may also collect:

  • Billing information
  • Project-related materials
  • Work files you upload
  • Access credentials you explicitly authorize (e.g., WordPress, Analytics)

We do not request or collect sensitive personal data such as health information, ID numbers, or financial account access.

1.2 Information Collected Automatically

When you visit Assisttane.com, we automatically collect:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Pages viewed
  • Time spent on pages
  • Referral URLs
  • General geolocation data (country/region)
  • Interactions (clicks, scrolls, navigation patterns)

We use tools such as:

  • Google Analytics
  • Google Tag Manager
  • Microsoft Clarity
  • Cookie-based tracking
  • Server logs

This data is aggregated and anonymized wherever possible.

1.3 Information From Third Parties

We may receive information from:

  • Email marketing platforms (e.g., MailerLite, ConvertKit)
  • CRM tools
  • Payment processors (only confirmation data, not card numbers)
  • Advertising platforms (e.g., Meta Ads)
  • Affiliate networks

This may include:

  • Campaign performance data
  • Engagement data
  • Basic demographic insights

We do not receive sensitive personal data from third parties.

2. HOW WE USE YOUR INFORMATION

We use the information we collect to:

2.1 Provide and Improve Our Services

  • Respond to inquiries
  • Create proposals and quotes
  • Communicate with clients
  • Deliver requested services
  • Improve website performance
  • Enhance user experience

2.2 Marketing & Communications

We may use your data to:

  • Send newsletters or updates
  • Provide marketing offers
  • Share educational content
  • Notify you about changes or promotions

You can unsubscribe anytime.

2.3 Analytics & Performance Tracking

We analyze user behavior to:

  • Understand traffic patterns
  • Improve site structure
  • Diagnose technical issues
  • Test content or design changes
  • Measure marketing performance

2.4 Legal & Compliance

We may use your information for:

  • Compliance with applicable laws
  • Enforcement of Terms of Use
  • Security monitoring
  • Preventing fraud or misuse

3. COOKIES & TRACKING TECHNOLOGIES

We use cookies and similar technologies to:

  • Enable website functionality
  • Improve performance
  • Provide analytics
  • Track affiliate link clicks
  • Measure campaign effectiveness

For full details, see our Cookie Policy.

You can manage cookies through your browser or our cookie banner.

4. HOW WE SHARE YOUR INFORMATION

We do not sell your personal information.
We may share data with:

4.1 Service Providers

Trusted third-party tools that help us operate the business, including:

  • Email platforms
  • Analytics tools
  • CRM systems
  • Cloud hosting providers
  • Payment processors

These providers only access information required to perform their functions and must keep it confidential.

4.2 Business Transfers

If Assisttane undergoes a:

  • merger
  • acquisition
  • restructuring
  • asset sale

your information may transfer to the new owner under the same protections.

4.3 Legal Requirements

We may disclose information if required to:

  • comply with legal obligations
  • respond to lawful requests
  • protect our rights, users, or the public

5. INTERNATIONAL DATA TRANSFERS

Because our tools, analytics, and email systems may be hosted outside your country (including the US and EU), your data may be transferred internationally.

We use providers that comply with:

  • GDPR
  • Standard contractual clauses
  • Industry-standard security controls

6. HOW WE PROTECT YOUR INFORMATION

We implement appropriate technical and organizational measures to safeguard your data, including:

  • Encrypted connections (HTTPS)
  • Secure servers
  • Access controls
  • Limited data retention
  • Monitoring for vulnerabilities

But no digital system is 100% secure.
Data transmission over the internet is at your own risk.

7. YOUR RIGHTS

Depending on your location (EU, UK, California, Kenya, etc.), you may have rights including:

  • Access your data
  • Correct inaccurate data
  • Request deletion (“right to be forgotten”)
  • Object to processing
  • Limit data usage
  • Port your data
  • Opt out of marketing emails
  • Manage cookie preferences

To exercise any rights, email: support@assisttane.com

We may request verification to protect your account.

8. DATA RETENTION

We keep personal information only as long as necessary for:

  • the purpose it was collected
  • legal or accounting obligations
  • ongoing service relationships

When data is no longer needed, it is securely deleted.

9. CHILDREN’S PRIVACY

Assisttane.com is not intended for children under 16.
We do not knowingly collect personal information from minors.

If you believe a minor has provided information, contact us immediately.

10. THIRD-PARTY LINKS

Our site may contain links to external websites.
We are not responsible for:

  • their content
  • their privacy practices
  • their data policies

Use third-party sites at your own discretion.

11. CHANGES TO THIS PRIVACY POLICY

We may update this policy from time to time.
The “Last updated” date will reflect changes.
Continued use of the Site means you accept revised terms.

12. CONTACT US

For questions, concerns, or data requests, contact:

Assisttane.com Agency
Email: info@assisttane.com
Website: https://assisttane.com